Day one with a complete file, every time
A people operations team onboarding across several countries, where each hire required a different set of documents and none arrived together.
Who they are.
A people operations team onboarding across several countries. Each hire requires a different set of documents depending on where they sit, and none of those documents ever arrive together.
Anonymised at the client’s request. Client names are never disclosed without written permission.
What had to be solved.
HR chased missing pages by email, one hire at a time. Country-specific requirements lived in the heads of local coordinators, and a missing signature sometimes surfaced during the first payroll run.
What success looked like.
- Run each hire’s checklist automatically as documents arrive
- Hold country rules somewhere other than a coordinator’s memory
- Ask the candidate once, for the exact page that is missing
What Ceertia does here.
One versioned use case per country, declaring the documents that jurisdiction requires and the consistency checks across them. Identity on the contract is reconciled against the identity document and the payroll form before the start date.
The identity on the contract must match the identity document and the payroll form before the start date.
How it runs, step by step.
The file arrives with its documents, in any format, from whoever sends it.
Every page is identified and mapped against the expected document list. Missing documents, duplicates and out-of-scope pages are flagged on receipt.
Each rule asks the file a question and answers it directly on the documents, with page, zone and source text attached to the verdict.
The team approves, requests a fix, or rejects. No file is approved or rejected automatically.
What changed.
Onboarding clears about four days faster, and the first payroll run stopped being where document gaps were discovered. A change in local requirements is now a single edit rather than a briefing.
- HR chased missing pages by email, one hire at a time.
- Country-specific requirements lived in the heads of local coordinators.
- A missing signature surfaced during the first payroll run.
- Each hire has a checklist that runs itself as documents arrive.
- Country rules live in their own versioned use case, not in someone’s memory.
- The candidate is asked once, for the exact page that is missing.
Anonymised case. Client names are never disclosed without written permission. Figures describe the file volumes and checks in this scenario.
Other files, same engine.
An employer with a large international workforce, whose right-to-work evidence expired on hundreds of different dates.
Read the case → HRContractor vetting held to the same standard as hiringAn organisation engaging external contractors through agencies, where vetting evidence was inconsistent and rarely re-checked.
Read the case →See it run on your own files.
Bring one real file to a 30-minute demo. Watch the verification run, evidence on screen.